FAQs

Where can I buy 3RIFIC Products?
At this time, purchases can only be made on www.3rific.com and www.lazada.sg.

Are 3RIFIC products tested on animals?
NO! 3RIFIC products are NOT tested on animals! 

Are 3RIFIC products paraben free?
Our products are paraben free. On top of that, we formulate our products with:
• No synthetic colour
• No synthetic fragrances
• No mineral oils
• No harmful chemicals

Are 3RIFIC products suitable for every skin type?
Our products are suitable for normal to combination/dry skin, and are good for sensitive skin especially for those who sensitive with synthetic fragrances.

How should I store 3RIFIC products?
As the product have high concentrate of natural ingredients. We recommended to store 3RIFIC products in a cool dry place, and avoid direct light.

How do I check on or contact someone about an order I have placed?
For questions regarding the status of your order, or any other questions, please email us at: cservice@3rific.com

What happens if my package is lost or stolen?
We are not responsible for lost or stolen packages. However please contact customer service immediately via email at cservice@3rific.com

Payment options
We accept Credit Card, and PayPal payments. PayPal allows customers to pay using their credit or debit cards. PayPal account balances and bills accounts without sharing your personal information to the public.

Shipping method
We ship via Registered AirMail with Track-and-Trace information for selective destinations.
Standard shipping (approximately 3-5 business days) for domestic delivery and 5-14 business days for international orders. Please allow 2-3 days before your order information show up on the Track-and-Trace link provided to you. If you have not received your order within the estimated time, please email us at cservice@3rific.com

Wrong Address Disclaimer
It is the responsibility of the buyer to make sure that he or she enters the address correctly. Please ensure the address you are entering is accurate and complete, as we cannot be held responsible for packages shipped with undeliverable addresses or insufficient.
Once your order has already shipped, we cannot modify the address. If your package is undeliverable, you will be notified as soon as the package is returned to us.

International Shipping Disclaimer
International customers must pay applicable sales tax, duties and customs charges which are determined by your local government and vary by country. Duties, taxes and/or customs fees will be an additional amount collected upon delivery of your order. We are unable to provide you with the exact amount of the charges. Please contact your local government for specific details. By completing your order you agree to pay all applicable fees.  
Delivery time varies, depending on your country's customs regulations and procedures. If you don't receive your package within several weeks, please check with your local post office and local customs office as they could be holding your package for payment of duties.